Direct Report: Reporting to the Asst. General Manager, dotted line to Director of Operations. You will be an integral part of a small management team responsible for overseeing the day to day running of the restaurant and bar, events as well as on-site programming and activations.

This fast paced, high-volume, food and wine driven property is currently building upon our group of exceptionally talented hospitality professionals and is seeking a new SENIOR BAR MANAGER with a focus on Bar + Late Night Management to join the team. This role provides a unique opportunity for an experienced, passionate and innovative manager who is looking for a rewarding hospitality career and exceptional opportunities for advancement.

We are seeking a candidate with a combination of skills and experience that include operational excellence in a high volume business, as well as a proven track record for outstanding food + beverage service, a solid understanding of late night, event and live music venue management and natural abilities as a motivating and inspiring team leader. The ideal candidate will bring management experience from a similar environment, as well as best practices in guest service, staff management, operations, safety and compliance. This candidate will work closely with the Corporate Bar Manager and the Director of Operations to manage our beverage and bar programs, our late night (nightclub) and our live music venue (the Underground).

We are hiring a genuine and natural leader, who believes in the art of hospitality, building a fun and dynamic work environment and who takes great pride in the offerings at Drake.

While on shift, your role will include, but not be limited to:

• Understanding, adhering to and executing all F+B operational policies + procedures, standards and training programs
• Ensuring a unique and genuine guest experience by empowering staff to resolve issues, while acting as a supportive and active leader who will manage situations as they evolve
• Maintaining a strong focus on achieving and/or exceeding revenue targets, within acceptable labor cost and service standard parameters
• Monitoring and managing service, quality, health + safety and cleanliness
• Ensuring that AGCO, municipal and provincial laws are being adhered to
• While on shift, working in tandem with Security team to ensure all capacities are both constantly maximized and within legal limits, while maintaining the guest experience
• Working in tandem with the host team to ensure all reservations are input correctly and honored in a timely fashion, to maximize restaurant yield and guest experience
• Ensuring that during all of our services, each of our guests are treated with respect and care
• Understanding, adhering to and executing all F+B operational policies + procedures, standards and training programs and utilizing these practices while on shift as a floor manager
• Work with the scheduling manager to create and manage the bar schedule, training and mentoring all bar staff
• Ensuring a unique and genuine guest experience by empowering staff to resolve issues, while acting as a supportive and active leader who will manage situations as they evolve
• Maintaining a strong focus on achieving and/or exceeding revenue and expense targets, within acceptable labor cost and beverage cost budgets and service standard parameters
• Maintaining ordering, inventory and par levels for bars, inclusive of beverage ordering, garnishes, glassware par tracking, etc.
• Monitoring and managing service, quality, health + safety and cleanliness

QUALIFICATIONS:

• 3-5 years of progressive management experience in a high volume fine or casual dining environment
• WSET or similar certification an asset
• Smart serve certified
• Experience with Sevenrooms, Silverware, Tripleseat, and Adacco an asset
• Awareness of and interest in current culinary and beverage trends in the marketplace
• Extensive food + beverage knowledge a must
• Must be available to work evenings as a Closing Manager (at least 3-4 evening shifts)
• Demonstrated track record in achieving set objectives in sales + labor cost management
• Understanding of financial P+L statement and how to effectively manage our variable costs
• Previous experience in ensuring employee retention through active engagement and encouragement of staff to build strong team spirit
• Experience working within various FOH restaurant roles as part of management progression a bonus
• Experience in dealing with multiple departments as it relates to the running of a restaurant e.g. marketing, R+M, finance etc.,
• Demonstrated patience, tact and diplomacy while leading and working alongside a diverse team of industry professionals
• Excellent interpersonal and communication experience, both verbal & written
• Excellent time management skills to balance both administrative tasks and floor management
• Demonstrate a drive and motivation for professional development
• Ability to follow up and follow through with assigned tasks and deadlines to completion
• Ability to multi-task, remain cool and keep up in a fast paced environment
• The successful candidate will strike a balance between active floor management and organized and effective execution of administrative duties.
• Genuine interest in providing a superior guest experience and in the hospitality industry
• Flexible to work evenings and weekends and holidays

WHAT WE OFFER:

We pride ourselves in providing strong leadership and development opportunities for passionate hospitality professionals who are looking to build rewarding, long-term careers. Drake offers a competitive compensation, bonus, and benefits package, training programs and other unique perks, as part of joining our team.

The Drake Hotel is an equal opportunity employer. We are committed to fostering a positive, supportive, and creative environment at Drake Hotel Properties that promotes equity, inclusiveness and diversity. We welcome job applications from candidates of all backgrounds including, but not limited to, BIPOC (Black, Indigenous, People of Colour); refugees, newcomers, and immigrant persons; two-spirit, LGBTQ+ and gender non-binary persons, and persons with disabilities. Please advise us of any accommodations needed to ensure you can access and complete the submissions process.