For 17+ years we’ve had your back. We’ve ensured your safety and well-being as you explored our spaces, and we’ve welcomed all the curious culture seekers that have sought out our special brand of hospitality. In return, you have generously given us your open minds and open hearts. We now enter the next phase of the COVID-19 era, where businesses, their employees, and patrons all play an essential role in mitigating risk and ensuring public hygiene, distancing, and health courtesies. With our GOODCLEANFUN© protocols, we have laid the groundwork to welcome you back into our spaces with health and safety practices upheld at every touchpoint of our business and in accordance with Provincial mandates and legislation. We chose GOODCLEANFUN© as a touchstone for guests and staff to represent the intersection between our unwavering commitment to your safety and our dedication to providing exceptional hospitality with The Drake’s unique flair. This is a serious moment, but we don’t want you to stop having fun. We know we can’t, as of yet expect the same elated experience when you come through our doors that we were so comfortable providing. But we are starting – one careful step at a time. It is thus with cautious optimism that we enter the next phase. At the ready are our two road trip-friendly, award-winning lakeside inns, company-wide patios, a dedicated team of hospitality professionals obsessively preparing for your arrival, and a collective new mindset. We’ve all changed, and the experience of dining, staying and celebrating with us has too. What remains the same is The Drake’s mission to be a place that brings locals and travellers together to experience the city of Toronto and the idyllic Prince Edward County wine region through art, music, food, drink and meaningful interactions. We are doing everything we can to still bring you each of these experiences in a safe way that suits our community’s new normal. Here are specifics as to how we are delivering on our GOODCLEANFUN© health and safety assurances through food and beverage safety practices, guest room housekeeping regimes, cleaning and sanitization standards, and increased use of contactless technology:
We are continuing to evolve and expand upon these initiatives as we actively monitor the recommendations of the Public Health Agency of Canada, and leading industry experts. If you want to get into the details about our cleaning and sanitization initiatives, or if you have any questions, please reach out to GoodCleanFun@thedrake.ca. We are doing all of this to allow safe and conscientious travel to support our communities and concurrently enjoy life as best as possible. We are all in this together, and it has never been more important to look after each other. We thank you from the bottom of our hearts for your continued support of The Drake. We can’t wait to welcome you back for some GOODCLEANFUN©. Scott Hart,
INTRODUCING GOODCLEANFUN© AT THE DRAKE
A MESSAGE FROM SCOTT HART, CHIEF OPERATING OFFICER, DRAKE HOTEL PROPERTIES
Chief Operating Officer, Drake Hotel Properties
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