Drake General Store

We pride ourselves in providing strong leadership and development opportunities for passionate hospitality professionals who are looking to build rewarding, long-term careers. Drake offers a competitive compensation and benefits package, employee discounts, training + development support and many other unique perks as a part of working the Drake team. Join our team and share in our future.


#WorkWithTheDrake from The Drake Hotel on Vimeo. Video production by Daniele Petrosino Filmmaker


We thank all applicants for your interest in working with The Drake, however, due to the high level of interest in each of our postings, only candidates selected for interviews will be contacted. We respectfully request no TELEPHONE, EMAIL or IN PERSON inquiries.

We are currently hiring for the following positions:

  • SALES ASSOCIATE - HBC QUEEN + UP EXPRESS

    The Drake General Store continues Drake’s mandate for providing a community based hotbed for culture, an energetic hub for visual and performance art, dining, hospitality and, now, treasure hunting.

    The Drake General Store is seeking motivated and experienced PART TIME SALES ASSOCIATES to join our HBC QUEEN/ UP EXPRESS team + grow with our company. If you are design savvy, up to date with current trends, comfortable with books, clothes, jewelry, curios and most importantly, people, we are looking for you.

    Responsibilities include but are not limited to:

    DAILY RESPONSIBILITIES
    • Accountable for meeting retail sales and business objectives
    • Execute operations such as daily tasks outlined, adhere to guidelines in Store Audit
    • Control and minimize shrink through awareness, proactive initiatives.
    • Personify and exhibit DGS core values
    • Utilize the guidelines set out in the DGS selling right guide.
    • Ensure the store is opened and closed accurately and efficiently

    MERCHANDISE RESPONSIBILITIES
    • Maintain merchandising standards.
    • Communicate customers feedback about merchandise to SM and TL
    • Ensure store looks fresh and clean for every customer experience
    • Continue to audit and spot check store inventory to ensure accuracy
    • Communicate merchandise sell throughs and inventory inaccuracies as well as transfer errors.

    ADMINISTRATION
    • Verify cash float, deposits and all monies tendered (ie balance receipts)
    • Maintain accurate clock in/out records
    • Ensure cash always has enough change to get through 3 business days
    • Communicate any supplies needed or fixtures that need repair.

    REQUIRED SKILLS AND EXPERIENCE:

    • Minimum of 2 years in a retail or customer service environment
    • Demonstrated abilities with sales + customer relationship building
    • Must be able to work well and remain motivated within an independent, unsupervised environment
    • Experience in a supervisory or “key holder” function within a retail store would be considered a strong asset
    • Open availability to work weekdays + weekend shifts

    If you are interested in being considered for this opportunity please send your most recent resume and a cover letter to jobs@drakegeneralstore.ca with the subject line: "SALES ASSOCIATE HBC Q + UP” . Or you can click the "Click To Apply" button below to submit your application via our website.

    We thank all applicants for your interest in working with Drake, however, due to the high level of interest in each of our postings only candidates selected for interviews will be contacted. We respectfully request no TELEPHONE, EMAIL or IN PERSON inquiries.



    Click to Apply
  • INVENTORY + WAREHOUSE SUPERVISOR(3 MONTH CONTRACT)

    The Drake General Store is a distinctive Toronto brand that has grown from a boutique gift shop at the Drake Hotel to a well-loved multi-location Toronto shopping destination. And in addition to featuring the best locally & globally curated products we're also growing our private label brand SHARED as well as other in-house private labels Arborist, Held In Common & Drake General Store merchandise and apparel lines.

    The objective of the Inventory and Warehouse Supervisor is to manage inventory by controlling the incoming and outgoing flow of all product related to Retail, Wholesale and Ecommerce. The Inventory and Warehouse Supervisor is the leader of the Drake General Store warehouse and is responsible for the successful daily operations and actively managing a team of skilled and engaged team. From initial storage to store deliveries, and managing both people and the overall process + efficiencies this role is to ultimately increase productivity and manage inventory accuracy.

    Responsibilities

    - Maintains strict adherence to warehouse Standard Operating Procedures
    - Keep a tidy and organized warehouse and ensure maintenance standards are maintains by all employees.
    - Ensuring that inventory of the warehouse is accurate by executing accurate receiving, transferring and counting.
    - Investigate inventory inaccuracies and provide summary and explanations of all discrepancies.
    - Ensuring that product is received and processed in a timely manner following a set schedule provided by Buying and Wholesale
    - Investigate and identify operational errors + deficiencies, resolve accordingly and reduce further and potential risks and costs. Implement best practices to increase operational productivity
    -Manage WH support team performance through coaching, conducting reviews, providing feedback for desired results and corrective action
    -Manage WH labour to budget and demands of the season and initiate hiring/terminating WH staff with HR’s support
    -Maintains the appropriate level of supplies for WH activity
    - Safeguard warehouse operations and contents by establishing and monitoring security procedures and protocols.
    - Maintain physical condition of warehouse by planning and implementing new design layouts, health and safety programs + initiatives and issuing requests for repair and maintenance.

    Duties

    - Ensuring accurate inventory through cycle counts, full physical inventories and weekly transfer error reconciliation.
    - Manage the WH schedule in Schedulefly and manage labour budget
    - Manage weekly and daily objectives to proactively ensure readiness to manage all incoming and outgoing product for retail, wholesale and Ecomm
    - Manage the store delivery schedule with stakeholders
    - Manage incoming paperwork and share with appropriate parties
    - Manage receiving, warehousing, and distribution operations by initiating, coordinating, and enforcing SOPs are followed and on schedule
    - Reports all shipment discrepancies
    - Reports monthly inventory
    - Reports daily shipment arrivals
    - Reports monthly labour budget
    - Signs off on all WH related expenses and monthly petty cash reconciliation.

    Qualifications:
    - Extremely strong organizational and time management skills
    - Ability to lift 50lbs or more constantly throughout a day
    - Valid Ontario driver's license
    - 5 + years experience in a high volume warehouse environment
    - Must be a strategic thinker with confidence and speed in execution
    - Must possess a thorough understanding of Warehouse Management Systems functions and how it relates to operational procedures including receiving, order processing, picking, packing, shipping, cycle counting, and reverse logistics
    - Must possess strong analytical, numerical, and reasoning abilities
    - Must have excellent communication skills and the ability to interact at the highest levels of the company

    WHAT WE OFFER:
    We pride ourselves in providing strong leadership and development opportunities for passionate hospitality professionals who are looking to build rewarding, long-term careers. Drake offers a competitive compensation and benefits package, employee discounts, training + development support and many other unique perks as a part of joining the Drake team.

    If you are interested in this opportunity, please send your resume and cover letter by EMAIL ONLY to jobs@drakegeneralstore.ca please list “WAREHOUSE SUPERVISOR” in your subject line. Interviews commencing as soon as possible.

    We sincerely appreciate your interest in this exciting role with Drake Hotel Properties, however only candidates selected for an interview will be contacted.
    WE RESPECTFULLY REQUEST NO TELEPHONE, EMAIL OR IN PERSON INQUIRIES.

    The Drake Hotel Properties is an equal opportunity employer.



    Click to Apply